Monday, October 8, 2007

Washer

One product I think has a design flaw is the washer in the dorms. This is because it is confusing for a first-time user. Once you get used to the washer it's quite simple to use, but many college freshmen come to college not having done their wash. So, the washer should either make clearer instructions about how to start it or should simplify the starting process. What got me the first time was the twisting handle that has to be pulled to start the washer. But nowhere does it say that in order to twist the handle to get the proper setting, the handle has to be pushed in, then pulled to start. To solve this problem, their should be a starting button that you push to start the washer that is separate from the handle to pick your settings. So, the main problem is the visibility of the controls. It's not visibly clear how to start the washer. Obviously, the feedback is fine because you know it works if the washer starts up. But the main problem is definitely the visibility and just the unnecessary complication of the machine.

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